Last Updated : 03 June 2025
At Sree Narayana Vidya Mandir Senior Secondary School, we strive to provide transparency in all fee transactions made through our website or mobile application. This Refund Policy outlines the terms and conditions under which refunds may be issued.
1. Fee Payment Policy
- All payments made through our online platform are applied toward tuition fees, exam fees, or other officially approved charges.
- Users are advised to double-check the student details, fee structure, and amount before making any payment.
2. Refund Eligibility
Refunds may be considered only under the following circumstances:
- Duplicate Payment: If the same fee is paid more than once.
- Excess Payment: If the paid amount exceeds the actual fee due.
- Technical Error: If the transaction fails but the amount is debited from the payer’s account.
Refund requests will not be entertained for:
- Voluntary withdrawal from the institution
- Change of mind after successful payment
3. How to Request a Refund
To request a refund, please contact us within [7–10] business days of the transaction. You must provide:
- Student Name and Admission Number
- Transaction Reference Number
- Payment Date and Amount
- Reason for Refund Request
Send your request to:
📧 snvmandirs@gmail.com
📞 +91 497 2705180, 2765180
4. Refund Processing
- Valid refund requests will be processed after internal verification and approval.
- Refunds will be issued to the original payment method only.
- Please allow 7–15 working days for the amount to reflect in your account, depending on your bank/payment gateway.
5. Contact Us
If you have any questions regarding our refund policy, please contact:
Sree Narayana Vidya Mandir Senior Secondary School
Near Sree Sundereshwara Temple,
Talap, Kannur – 670002,
Kerala, India.
📞 +91 497 2705180, 2765180, 2704749
📧 snvmandirs@gmail.com